Online Policies
RETURNS
60 days return:
We believe if you don't love what you wear, you can not represent your school spirit. We will do our best to exceed your expectation. You may return most items purchased @ shopcollegewear.com up to 60 days of purchase date for an exchange or refund minus the shipping charges. The returned items must be not worn and be in Original condition with all tags attached. We will not process any refund for worn or washed products. To request return, send an email to Customerservice@shopcollegewear.com. with your order number. We will email you a return label and issue You a return authorization number so You send your return.
If You need to exchange your item for size; send an email to Customerservice@shopcollegewear.com. and request return authorization. For your exchange, You should place a new order. When We receive your original item back We will refund Your shipping charges for items returned so You don't pay shipping twice for your exchange. We pay the shipping for your replacement.
All orders placed Monday-Thursday before 2 PM (EST) will begin processing and ship within 24 hours*, pending availability and credit card authorization. All orders placed Friday, Saturday or Sunday will begin processing, but not ship until the following Monday.
*Holidays excluded.
shopcollegewear.com will contact you with a follow-up email if, for some reason, the merchandise you have selected is currently out of stock or if additional identification is needed for credit authorization.
During checkout, you will have the option of choosing an expedited form of shipping. We use Priority mail with 3-5 business days delivery for our flat rate shipping. You can also choose Expedited shipping. Expedited shipping is one or 2 business day. Expedited shipping has guaranteed delivery date not delivery time. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS, OR HOLIDAYS
Once your order has shipped, you will receive an email confirmation that will include the tracking number for your package.
OTHER
Flat Rate $9.75 shipping is only for U.S. Postal Service .
